سياسة الاستبدال والاسترجاع
Return and Exchange Policy
How Can I Return or Exchange a Product I Purchased?
You can initiate a return or exchange by clicking on the "Return/Exchange" icon and filling out the required information, or by sending an email to:
What Is the Timeframe for Returning a Product?
My Team Wear offers customers a 14-day period to return products, starting from the date of receipt.
Please note the following conditions:
- The product must be in good condition, unused, and with the original brand tag attached.
Refunds
If I"m Not Satisfied with My Order, Can I Get a Refund?
If payment was made via SADAD, credit card, cash on delivery, or bank transfer, you should submit a refund request by emailing:
Note: The refund request must be made within 14 days from the date of receiving the order.
How Long Does It Take to Process a Refund?
- The sooner you inform us of your desire to initiate a return, the better!
- Most return processes are completed within 2 business days for orders paid via SADAD, bank transfer, or Mada.
- For orders paid by credit card or cash on delivery, the process may take up to 5 business days.
To initiate a return, please contact us via email at: